Work orders

Report an equipment or facility problem, assign it and record the repair.

Open More → Biomedical & facility → Work orders.

Create

Tap create and fill in Title, What's wrong / what needs doing?, Equipment, Type, Priority, Due and Assign to. For example: “Infusion pump alarm not working, Ward 5”.

• Type: Corrective, Preventive or Inspection follow-up.
• Priority: Low, Medium, High or Critical.

Tick the down flag if the equipment is out of service. Downtime is then tracked.

Status

Open → In progress → On hold → Awaiting approval → Completed. Work orders that need approval wait in Awaiting approval after the engineer finishes.

On the job

Open the work order to:

• add items used from consumables and spares (stock is reduced)
• record labour minutes and downtime minutes
• add comments
• write a completion note when you finish

Cost is calculated from consumables and spares plus labour at the hourly rate in Settings.

Overdue work orders are highlighted, and assignees get reminders.