Features · CareList

Checklists and audits

Build once, use everywhere: on the phone, in the PDF and in the audit trail.

No-code checklist builder: Thirteen question types: pass/fail, number, short and long text, date, rating, photo, drawn signature, location, barcode / QR scan, dropdown, single choice and multiple choice. Required flags, help text and question reordering.
Conditional logic: Show a question only when an earlier answer matches. Every Fail answer automatically opens “Describe the issue” and “Photo evidence” follow-ups.
Scoring and pass marks: Weights per question, points per option, a percentage score and a pass threshold per checklist. N/A and unanswered questions are left out.
Approval, layout and attestation per checklist: Require manager approval of results, show all questions on one page or as a one-question-per-screen wizard, and add an attestation statement the inspector must accept.
Ready-made library: 8 packs, 70 unique checklists: admitted-patient care, infection control and patient safety, NABL laboratory, radiology and imaging, hospital facility and biomedical, diagnostic centre operations, 33 NABH department audits and 12 NABL centre audits. Installed automatically by company type; add more any time from the template library.
Manage checklists: Draft or published, duplicate, delete, export all answers of one checklist as CSV, and print a QR code that starts it directly.

On the phone

Made for busy hands on the ward, in the lab and in the scan room.

Phone-first runner: Large pass / fail targets, camera, GPS and signature capture, with the patient or test-order banner (allergies in red) on every related checklist.
Works offline: Answers are kept on the device while there is no signal and sync when the connection returns. Save a draft and continue later.
Wizard mode: One question per screen with a progress bar; Next checks required answers before moving on.
Copy answers from last time: Fill in a checklist from the last completed one for the same patient, test order, equipment or location; photos, signatures and locations are never copied.
Drawn signatures and attestations: Sign with a finger on a signature pad; the image is stored with the name and time. Attestations are stamped with the person’s name and time on the report and PDF.
Photo annotation: Take a photo, then draw red marks on it to circle the problem. The marked-up image is saved as evidence.
Barcode and QR scanning: Read a sample, medicine or equipment barcode into a question from a photo, or type it. The Scan tab opens equipment, checklists, locations, bedside patient codes and sample labels.
Start from a QR code: Scan a checklist or location QR code to start the right checklist there and then, without waiting for an assignment.
Installable app: Install CareList on any phone from the browser, no app store needed, with an offline page when there is no connection.

Assignments and scheduling

The right checklist reaches the right person at the right time.

Assign work: Assign a checklist to one or more people, a team, a location, a piece of equipment, an admitted patient or a test order, with a due date and notes.
Repeating schedules: Once, daily, weekly, monthly or every N hours (care-plan checks every 4, 6, 8 or 12 hours). The next round is created when one is completed.
Reminders: Reminders when a task is due within 24 hours or overdue, checked every 15 minutes, by push and email.
Overrides: Managers can close a task that cannot be done, with a reason; every override is listed in Override Histories.
Histories: My History for each person, Overall Histories for managers, and a full report per completed inspection.

Review and follow-up

Nothing fails silently. Every missed check becomes a task with an owner.

Approvals: Managers approve completed inspections or send them back with a note; the inspector fixes and resubmits.
Deviations: Every Fail answer is logged as a deviation with its checklist, location and inspector, and resolved with a note.
Corrective actions: Priority, assignee, due date, comments, completion note and photo evidence, with reminders. Completing an action resolves its deviation.
Automation rules: When a question fails, a score is below a threshold or any inspection is completed: create a corrective action or a work order, notify a person, or send the result to another hospital system.

Patients

Hospitals only.

Admitted patients: Admit with UHID, ward, bed, doctor, nurse, diagnosis and allergies. The ward board shows overdue care in red, filtered by ward, with search by name, UHID or bed.
Bedside QR: Each patient gets a QR code for the bedside that opens their care plan (sign-in required, no patient data in the code).
Standard care plan: Admission assessment, vitals every 4 hours, a nursing round each shift, medication and fall-risk checks, applied in one tap. Add any other checklist once or repeating.
Order tests: Order lab or imaging tests straight from the patient page; the patient’s details are filled in.
Discharge and re-admit: Discharge closes all open checklists and stops repeating ones; patients can be re-admitted.

Diagnostics

Laboratory and imaging, in hospitals and diagnostic centres.

Test orders: Patient name, UHID, age, gender, phone, referring doctor, source (walk-in, home collection, OPD, IPD), department, tests and priority. Each order gets an accession number such as DX-000123.
Sample labels: Print 1–4 sample labels with a QR code; scanning a label opens the order.
Status pipeline: Registered, sample collected (scan done for imaging), received in lab, processing, reported, verified and delivered, with the time and person for each step.
Reject and cancel: Lab samples can be rejected with a reason (haemolysed, clotted, insufficient volume and others) and any order cancelled; open checklists close automatically.
Turnaround time: Targets of 1 hour (STAT), 4 hours (Urgent) and 24 hours (Routine). The list shows in-progress, TAT-breached and verified-today counts, today’s average TAT and on-time %, with filters and search.
Specialist sign-off: Each step needs the right role: only pathologists and the lab manager verify lab reports, only radiologists verify imaging reports.
Critical values: Record who was told about a critical result and when. The call is stamped in the audit log, verifiers and quality leads are alerted at once, and the report cannot be verified until the call is logged.
Protocol checklists: The Sample Collection Checklist or Imaging Safety Screening is attached to each new order; add any other checklist to an order.

NABH and NABL accreditation

Evidence that is ready when the assessor arrives.

33 NABH department audits: ICU, Emergency, OT, wards, paediatrics, OBG and labour room, cath lab, dialysis, endoscopy, CSSD, anaesthesia, pharmacy, laboratory, radiology, ambulance, infection control, quality of care, facility safety, housekeeping, biomedical engineering, OPD, front office, MRD, information management, IT, document control, HR and purchase.
Surgical and oxygen safety: The WHO Surgical Safety Checklist (sign in, time out, sign out) and a Medical Oxygen (O₂) audit, plus pre- and post-surgery checklists.
NABL for diagnostic centres: 12 audits for stand-alone centres, plus daily Westgard QC, analyzer maintenance, sample rejection, critical-value and report-release checklists.
Audit evidence: Scores, approvals, signed and attested PDFs, deviations with closed corrective actions, and an audit log of every change.

Dashboards, analytics and reports

See where you stand today, this week and this month.

Home dashboard: Today’s, this week’s and this month’s completion, quick-access tiles with overdue badges (tasks, actions, repairs, patients, diagnostics), checklists completed in the last 7 days and results for the last 30 days.
My Team Dashboard: The same figures limited to the people in your teams.
Analytics: Average score by week, most frequent failures, results by checklist, locations and inspectors by score, and maintenance cost by equipment.
PDF reports: A branded PDF for every inspection, with your logo, colour and footer, signatures and attestation.
Daily Progress Report: What was due, done and missed on a day, with a PDF download.
Email compliance report: A daily or weekly email to the quality team: completion, average score, failed audits, deviations, overdue actions, patient care, diagnostics TAT, rejections and critical values.
CSV export: Completed inspections, corrective actions, work orders and equipment, ready for Excel.

Biomedical equipment and facility

An equipment register tied to checklists and repair jobs.

Equipment register: Auto-numbered tags, category, serial number, location, status (active, down, retired) and meter readings, with the full history of inspections and work orders.
QR labels: Print QR labels for equipment; scanning one opens the device, starts an inspection or reports a problem.
Work orders: Corrective, preventive and inspection follow-up jobs with priority, status (open, in progress, on hold, awaiting approval, completed), comments, labour and downtime. An equipment-down flag marks the device as down until it is fixed.
Preventive maintenance: Daily to yearly schedules with lead days, or meter-based schedules (every N hours or km). Work orders are created automatically every hour.
Costs and approvals: Labour rate plus consumables gives the cost of every job. Jobs above a cost limit, or critical ones, wait for manager approval.
Consumables and spares: Stock, minimum levels with low-stock flags, restocking, and parts used on work orders.

Medical roles and access

Everyone sees what their job needs, and no more.

17 medical roles: Administrator, medical director, quality manager, nursing superintendent, head of department, lab manager, doctor, pathologist, radiologist, staff nurse, lab technician, phlebotomist, radiographer, pharmacist, front office, biomedical engineer and housekeeping.
Two layers of access: Manager access opens the management screens (checklists, approvals, analytics, staff, settings). Clinical permissions decide who can see and manage patients, which diagnostics steps a person may do, and who maintains equipment.
Patient privacy: Only roles with patient access see patients; opening a patient or test order is recorded in the audit log.
Right roles per company type: Hospital-only roles such as doctor and staff nurse are hidden for diagnostic centres.

Alerts and notifications

The right person hears about it in minutes.

In-app and push: A notification list in the app and push notifications on Android, iPhone and desktop browsers, with a test button.
Email alerts: Every alert can also go by email; each person can turn email off on My account.
What triggers an alert: New assignments, reminders and overdue tasks, approvals needed, corrective actions and work orders assigned or due, automation rules, critical values and TAT breaches (checked every 5 minutes, once per order).

Organisation setup

Set up once; it adapts to your hospital or centre.

Campus and locations: Blocks or centres, with locations inside them (wards, ICU, OT, lab sections, scan rooms), each with its own QR code.
Employees and teams: Employee profiles with code, phone, designation, department, campus, manager and joining date, grouped into teams.
Branding: Logo, brand colour and report footer on the app, PDFs and email reports.
Language: A built-in Google Translate switcher for staff who prefer another language.
Search: One search across patients, test orders, equipment, work orders, corrective actions, inspections, checklists and employees.
Audit log: Who did what and when, filterable by area, including the patient-data access trail.
Accounts: Password reset by email and a My account page for name, email, phone, password and email alerts.

Platform and support

One installation, many hospitals and centres.

Multi-company: Strict separation per company. The platform owner creates hospitals and diagnostic centres, sets plan, seat limit and expiry, adds users, resets passwords, suspends, impersonates and deletes.
Plans and seats: Trial, Starter, Pro and Enterprise plans with seat limits; changing a company’s type adds that type’s checklists.
Help center: Short task guides for every screen, searchable.
Operating manual: A step-by-step manual with a guide for every role, end-to-end workflows and a printable all-in-one version.