Corrective actions

Track follow-up work until it is closed.

Open More → Work → Corrective Actions.

Create one

Tap create and fill in:

• Title and Description
• Priority: Low, Medium, High or Critical
• Assign to, Location and Due

Actions are also created for you from a failed question or by an automation rule. For example, a failed “Hand rub dispenser filled” in a Hand Hygiene Audit becomes an action for the ward in-charge.

Work an action

Statuses are Open, In progress and Completed. The assignee updates the status, adds comments, and on completion writes a completion note and can attach evidence such as a photo. Managers are notified when it is completed, and the assignee is reminded as the due date approaches.

Use the filters at the top of the list to see your open, overdue or completed actions.