Housekeeping / facility staff

Run washroom, waste and cleaning checklists by scanning location QR codes, and report facility problems.

Housekeeping / facility staff

Who this is for

You keep the hospital or centre clean and safe: washrooms, wards, theatres, waste and the waiting areas. Your role is Housekeeping / facility staff. CareList is where you tick off your cleaning rounds, show proof with photos, and report anything broken. Your screens are kept simple: you see only your own tasks, actions and work orders. You don't see patients, test orders or the clinical menu.

What you see

Common checklists for housekeeping:

Tip: Use the language picker at the bottom of the More sheet to show the app in your own language.

Your day

1. Start of shift. Open Tasks and look at Overdue first, then Pending.
2. Rounds. At each washroom or area, scan the QR code on the wall and run the checklist there.
3. When something is broken (a leaking tap, a fused light, a broken bin), report it as a work order so maintenance can fix it.
4. End of shift. Make sure nothing is left in progress. Submit or save each draft.

Step by step

Run a checklist from your task list

1. Tap Tasks, then Start on the checklist.
2. Answer each item: Pass, Fail or N/A.
3. If you choose Fail, two more questions appear. Fill in Describe the issue (for example "No soap in dispenser") and take a Photo evidence picture.
4. Type your name and sign in the box for the signature question (Housekeeper).
5. Tap Submit inspection. For a repeating round, the next one appears in Tasks straight away.

Start a round by scanning the location QR

1. Tap the round Scan button in the middle of the tab bar and point the camera at the QR on the wall.
2. The location page opens. Under Choose a checklist to run here, tap Start next to Washroom Hygiene Check (or whichever one you need).
3. If you already started one there, CareList opens it again so you can finish it. You won't end up with two copies.

If the camera won't open, type the code printed under the QR into the box and tap Open.

Save a draft and carry on later

Tap Save draft to keep your answers. The task shows in progress, and Continue in Tasks takes you back to it. If you lose signal, keep going: your answers stay on the phone and are sent when the connection returns.

Report a broken fixture

1. Tap Orders, then + New.
2. Enter a Title ("Leaking tap – Ward 3A washroom") and describe the problem under What's wrong / what needs doing?.
3. Choose Priority and tap Create work order. You can follow it under Orders, because it's listed as created by you.

For a machine with its own QR (a floor scrubber or an autoclave), scan it and tap Report problem / new work order instead.

Finish a corrective action

If a supervisor gives you a fix-up job, it appears in More → Corrective Actions. Open it, do the work, set Status to Completed, write a Completion note (required to complete), add Photo evidence, and tap Save.

What you can't do

Try it

Sign in as housekeeping@hospital.test with the password password. Your Tasks list starts empty until a manager assigns rounds, or until you scan a location QR. Try Orders → + New to report a problem. Related: QR codes, wf-failed-item-to-action.