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Permissions matrix

Every role against every permission: manager screens, patients, each diagnostics step, equipment, deleting records, and company types.

This table is taken directly from CareList's role definitions. ✓ means the role can do it; a blank means it can't. For what each column unlocks on screen, see the notes below the tables.

Access by role

Role Manager screens Patients: view Patients: manage Dx: view Dx: register Dx: collect Dx: process Dx: verify lab Dx: verify imaging Dx: deliver Equipment: manage
Administrator ✓ (admin) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Medical director / superintendent ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Quality manager (NABH / NABL) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Nursing superintendent ✓ ✓ ✓ ✓ ✓ ✓
Head of department ✓ ✓ ✓
Lab manager / chief pathologist ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Doctor / consultant ✓ ✓ ✓ ✓
Pathologist ✓ ✓ ✓
Radiologist ✓ ✓ ✓
Staff nurse ✓ ✓ ✓ ✓
Lab technician ✓ ✓ ✓ ✓ ✓
Phlebotomist / sample collector ✓ ✓ ✓
Radiographer / imaging technologist ✓ ✓ ✓ ✓
Pharmacist ✓
Front office / reception ✓ ✓ ✓ ✓ ✓
Biomedical engineer ✓
Housekeeping / facility staff
Manager (older role) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Staff / auditor (older role)

Patient capabilities only take effect in hospitals. Diagnostic centres have no Patients module.

Deleting records

Deleting is limited to manager-access roles, and some deletions also need a capability:

Record Who can delete
Checklists, tasks (assignments), corrective actions, equipment, work orders, teams, locations, employees Any manager-access role
Patient record (Delete patient record) Manager access and Patients: manage: Administrator, Medical director, Quality manager, Nursing superintendent (and Manager)
Diagnostic order (Delete order) Manager access and Dx: view: Administrator, Medical director, Quality manager, Nursing superintendent, Head of department, Lab manager (and Manager)

Prefer Cancel order, Override… or Deactivate where possible, because they keep the trail.

Company types

Role Hospital Diagnostic centre
Administrator ✓ (created by the platform owner) ✓ (created by the platform owner)
Medical director / superintendent ✓
Quality manager (NABH / NABL) ✓ ✓
Nursing superintendent ✓
Head of department ✓ ✓
Lab manager / chief pathologist ✓ ✓
Doctor / consultant ✓
Pathologist ✓ ✓
Radiologist ✓ ✓
Staff nurse ✓
Lab technician ✓ ✓
Phlebotomist / sample collector ✓ ✓
Radiographer / imaging technologist ✓ ✓
Pharmacist ✓
Front office / reception ✓ ✓
Biomedical engineer ✓ ✓
Housekeeping / facility staff ✓ ✓
Staff / auditor ✓ ✓

What each column means

Manager screens. The Manage section of the More sheet: Checklists, QR codes, Template library, Approvals, Deviations, Override Histories, DPR Reports, Analytics, Automation, Campus & Locations, Teams, Employees, Export data, Audit log and Settings. It also includes + Assign and Override… on Tasks, and seeing everyone's tasks, histories, corrective actions and work orders. Without it you see only your own (or ones you created). Only the Administrator role is protected from role changes and can't be created by other managers.

Patients. View opens Patients, patient pages and bedside QR codes. Manage adds + Admit, Edit, care plans (Start standard care plan, Add checklist to care plan), Discharge and Re-admit.

Diagnostics (Dx).

Step on a test order Capability needed
See Diagnostics and orders, scan sample labels view
Register, Edit, Cancel order register
Mark as sample collected (imaging: scan done) collect
Mark as received in lab, processing, reported; Reject sample (recollect); Save critical value call process
Add a protocol checklist to an order register or process
Mark as verified, lab order verify lab
Mark as verified, imaging order verify imaging
Mark as delivered deliver

Verifying is also blocked while a critical result has no logged call. See Critical value.

Equipment: manage. + Add / edit equipment, Print QR labels, Maintenance schedules and Consumables & spares. Everyone else can still view Equipment, scan tags, start an equipment inspection, record meter readings and report faults with Work orders.

Things every role can do

  • Complete tasks assigned to them, and start checklists from QR codes and equipment pages.
  • Create Corrective Actions and Work orders, and update ones assigned to them.
  • My History, My Team Dashboard, Notifications, Search, My account.

Related

Find your role · Staff and roles · Roles and permissions (help center)

Need a single task? Try the help center. Printing the manual? Use the printable version.