Find your role
All 17 CareList roles, who each one is for, which company types offer it, and which chapter to read next.
Your role decides what you see and what you can do in CareList. Find it below, then open your role guide. Each guide covers your tabs, your daily routine and step-by-step instructions.
Check which role you have
There are two places to check:
- More sheet header. Tap More. Under your name you'll see your role and your email, for example "Staff nurse · nisha@hospital.org".
- My account. More → My account shows Role: under your profile details.
Only a manager (or the platform owner) can change your role. You can't change your own role, and an Administrator's role can't be changed from the Employees screen. See Staff and roles.
All roles
"Manager access" means the role sees the Manage section of the More sheet (checklists, approvals, analytics, employees, settings and more) and everyone's work, not just its own.
| Role (as shown in the app) | Who it is for | Manager access | Company type | Read |
|---|---|---|---|---|
| Administrator | Hospital or centre administrator, IT | Yes, full | Both | Administrator |
| Medical director / superintendent | Oversees clinical quality across departments | Yes | Hospital | Medical director |
| Quality manager (NABH / NABL) | Runs audits, approvals, deviations and accreditation | Yes | Both | Quality manager |
| Nursing superintendent | Manages nursing staff, wards and care plans | Yes | Hospital | Nursing superintendent |
| Head of department | Manages a department's checklists and staff | Yes | Both | Head of department |
| Lab manager / chief pathologist | Runs the laboratory, signs off lab reports | Yes | Both | Lab manager |
| Doctor / consultant | Admits and discharges patients, orders tests | No | Hospital | Doctor |
| Staff nurse | Bedside care checklists, sample collection on wards | No | Hospital | Staff nurse |
| Pharmacist | Pharmacy, cold chain and medication audits | No | Hospital | Pharmacist |
| Front office / reception | Registration, admissions desk, report handover | No | Both | Front office |
| Pathologist | Reports and verifies laboratory results | No | Both | Pathologist |
| Lab technician | Receives and processes samples, runs QC | No | Both | Lab technician |
| Phlebotomist / sample collector | Collects samples, home collection | No | Both | Phlebotomist |
| Radiologist | Reports and verifies imaging studies | No | Both | Radiologist |
| Radiographer / imaging technologist | Performs scans, imaging safety screening | No | Both | Radiographer |
| Biomedical engineer | Equipment maintenance, calibration and repairs | No | Both | Biomedical engineer |
| Housekeeping / facility staff | Cleaning, waste and facility checklists | No | Both | Housekeeping |
Two older roles
Accounts created before the medical roles existed may show one of these:
- Manager: full access to the same screens as an Administrator. Read the Administrator and Quality manager guides. New staff can't be given this role.
- Staff / auditor: completes assigned checklists only, with no clinical modules. Read the Housekeeping guide; the screens are the same. This role is still offered for general auditors.
Which fourth tab will I see?
The fourth bottom tab follows your work:
- Patients: ward and management roles in a hospital (Administrator, Medical director, Quality manager, Nursing superintendent, Head of department, Doctor, Staff nurse, Pharmacist, Front office).
- Diagnostics: lab and imaging roles (Lab manager, Pathologist, Radiologist, Lab technician, Phlebotomist, Radiographer), and in a diagnostic centre everyone who can see test orders.
- Orders (work orders): roles with no clinical module, such as Biomedical engineer and Housekeeping.
Not sure which role someone should have?
Pick the role that matches what the person must do, not their title. Examples:
- A ward sister who assigns audits and approves discharge checklists needs Nursing superintendent (or Head of department if she shouldn't admit patients).
- A lab in-charge who must verify reports needs Lab manager / chief pathologist. A Head of department can't verify.
Compare roles side by side in the Permissions matrix.